Return & Refund Policy | Mriganka – Women’s Fashion & Dresses

1. Returns

2. Initiate a Return

3. Return Shipping

4. Refunds

5. Exchanges

6. Damaged or Defective Items

7. Cancellation Policy

8. Contact

Return Policy for www.mriganka.in

Thank you for shopping at www.mriganka.in. We appreciate the trust you have placed in us and want to ensure you have a satisfying experience with our products. Please review our return policy below.

1. Returns

We accept returns within 10 days of the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. It must also include any accessories, tags, and documentation that were part of the original shipment.

2. Initiate a Return

To initiate a return, please follow these steps:

Login to your Mriganka account, go to "My Orders," then initiate a return.
Contact our customer support team at support@mriganka.in within 10 days of your purchase.
Provide your order number, the name of the item you wish to return, and the reason for the return.
Our customer support team will guide you through the return process and provide you with a return authorization (RA) number.

3. Return Shipping

Customers are responsible for the cost of return shipping. Please ensure that the item is securely packaged to prevent damage during transit. We recommend using a trackable shipping service and purchasing shipping insurance.

4. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within [number] business days.

5. Exchanges

If you wish to exchange an item for a different size, color, or a completely different product, please contact our customer support team. Exchanges are subject to product availability.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@mriganka.in. We will work with you to arrange for a replacement or a refund.

7. Cancellation Policy

Orders cannot be canceled once they have been shipped. If you wish to cancel an order, please contact us as soon as possible, and we will do our best to accommodate your request.